Last Updated: 24 July 2026

Welcome to our website. If you continue to browse and use this website, or engage our interior design services, you are agreeing to comply with and be bound by the following terms and conditions of use. If you do not agree with any part of these Terms, please refrain from using our website.

The term 'Hayley Major Design' or 'us' or 'we' refers to the owner of the website. The term 'you' refers to the user or viewer of our website, or the client engaging our services.

1. Website Use and Intellectual Property

This Website is intended solely for browsing our portfolio, learning about our services, and making enquiries about working with us. By accessing and using the website, you agree to use it only for lawful purposes and in a manner that does not infringe the rights or restrict the use of this website by others.

You must not:

  • Copy, reproduce, or distribute any content from the website without our prior written consent

  • Use the website in any way that is unlawful, fraudulent, misleading, or harmful

  • Attempt to interfere with the operation or security of the website or gain unauthorised access to any part of our systems

  • Misuse the website by knowingly introducing viruses, trojans, or other malicious content

We reserve the right to restrict or terminate access to the website if we believe these Terms have been breached.

All content on this website, including but not limited to designs, layouts, graphics, text and images on this website are owned by or licensed to us.

You must not:

  • Reproduce, duplicate, or republish any content without prior written consent

  • Reverse-engineer or derive source material from our visual or technical works

  • Misrepresent our work or falsely associate it with other entities

2. Third-Party Links

This website may contain links to third-party websites or platforms. These links are provided for convenience only. We are not responsible for the content, availability, or practices of any third-party sites.

3. Disclaimer

The information on this website is for general guidance only and is subject to change without notice. We make no warranties, express or implied, regarding the accuracy or completeness of any information. We reserve the right to modify or remove content at any time.

4. Interior Design Services and Consultation

  • Scope of work: The specific deliverables, fees, and timelines for your design project will be outlined in a separate, written project proposal or contract.

  • Reliance on measurements: While we may provide measurements and spatial concepts, all final measurements must be verified by your hired tradespeople or contractors before ordering materials.

  • Third-party contractors: We may recommend third-party tradespeople, contractors, or suppliers. However, any contract for their services is directly between you and the contractor. We are not liable for their workmanship, delays, or conduct.

5. Sourcing and Purchasing

  • Price fluctuations: Prices for trade furniture, fixtures, and materials quoted in design proposals are subject to supplier availability and price changes.

  • Client approval: No goods or custom furnishings will be ordered on your behalf until we receive your written approval and the required deposit or full payment.

  • Returns and cancellations: Custom, bespoke, or made-to-order items cannot be cancelled, returned, or refunded once production has commenced.

6. Client Responsibilities

  • Access to property: You agree to provide timely access to the property for site visits, measuring, and installations as agreed.

  • Approvals: You agree to review and provide feedback or approvals on concepts, schemes, and quotes in a timely manner to prevent project delays.

7. Portfolio and Photography

  • Right to photograph: As detailed in our Privacy Policy, we reserve the right to photograph the project for our business portfolio.

  • Usage rights: We retain full copyright of these images. We will always ask for your consent before publishing and ensure your personal details are kept completely anonymous.

8. Liability and Warranties

  • No structural advice: We offer aesthetic and interior styling services only. We do not provide structural engineering, architectural, or electrical contracting advice.

  • Supplier warranties: Any warranties on furniture, fabrics, or appliances pass directly from the manufacturer or supplier to you. We do not personally warrant third-party goods.

  • Limitation of liability: To the maximum extent permitted by law, we shall not be liable for any direct, indirect, incidental, or consequential loss or damage arising from your use of this website, including reliance on its content.

9. Cancellations and Termination

  • Termination by client: You may terminate a design project at any time by giving written notice. You will be invoiced for all design hours worked and any goods ordered up to the date of cancellation.

  • Non-refundable deposits: Retainer fees and initial project deposits are non-refundable as they secure our booking and early design time.

10. Governing Law

  • These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of these courts.

11. Changes To These Terms

We may update these terms at any time. Changes will be posted on this page. Your continued use of the website constitutes acceptance of any revised terms and conditions.

12. Contact Information
If you have any questions about these terms and conditions, please contact us at: